Getting an error on all my batches
in Indexing
I am getting the following error on all my batches and have for a few days.
Batch Cannot Be Loaded
The batch you are trying to load is not available. Please find another batch to work on. If the problem persists for a given project, try another project.
00143455 | batch:p9211095
What am I doing wrong?
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Best Answers
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Usually batch numbers look like this:[M3S4-K45]
Did you go to Web Indexing, Find Batches (in the blue bar) and click on that? Exit from your browser and give it another try.
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You stated that you are getting the error message on all of "My" batches.
- The batch may have an technical issue.
- The whole project may have a technical issue, preventing any of the batches within it to open.
- If the batch is currently in your My Batches list, return the batch, and try to open another batch in the same project.
- If you cannot open any batch in a project, click the Feedback link at the bottom of the page, and report the issue to Support along with the name of the project.
- Click Find Batch again, and choose a different project.
You can also try clearing your browsing history and cookies. Keep up the great work.
https://www.familysearch.org/help/helpcenter/article/why-wont-this-indexing-batch-open
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