Reduce frustration by fostering collaboration before changes are made
As a FamilySearch support person I get a lot of calls from patrons who are frustrated that someone made a bunch of incorrect changes to their ancestors´ records.
My idea is to have the system ask the patron making changes if they have collaborated with those who previously added or changed information in the record that they are now changing/merging/deleting. That historical change information is readily available. The system could list the people they should have collaborated with before effecting the change.
Obviously, the changer could blast right through this question and still cause problems, but I suspect this reminder would cause most people to pause and consider if they´re being responsible contributors.
Repetition causes fatigue, so the question shouldn´t be asked with every change being made. I would suggest posing the question a certain number of times, say five, to new users and then again every so often, maybe every 15 changes after that to refresh their memories.
We really ought to do all we can to alleviate the problems caused by lack of collaboration. If not this idea, let´s put something in place to reduce the number of these types of problems we´re seeing. Thank you.