what format do fotos need to be in to upload? my Jpegs won't work

Genna_Golden

DeborahCarl

All my photos are jpg. The only immediate problem I can think is they are bigger than 15MB. https://www.familysearch.org/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

Dennis J Yancey

JPG should work. But if you have any that have extension.jpeg. Try renaming it to .jpg and see if that makes a difference (remove the letter e from the extension. See if that helps

Brett .

@GennaGolden GennaGolden​ 

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Welcome to the "Community.FamilySearch" Forum ...

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Further to what 'Dennis' has already proffered ...

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Please be aware that there is a Maximum "File" Size LIMIT of 15MB.

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Here is a "Knowledge Article" in 'FamilySearch':

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How do I upload memories to FamilySearch?

https://www.familysearch.org/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

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Where it states:

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For Photos, .jpg, .png, .tif, and .bmp file formats up to 15MB.

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Just in case.

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Brett

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Dennis J Yancey

15MB is usually plenty of room for a photo

if anyone has images greater than 15MB - they should seriosuly consider setting their resolution settings lower on their camera. above 15MB - just makes thing painfully slow when doing file transfers or any procesing of the image - and for no good reason.