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what format do fotos need to be in to upload? my Jpegs won't work

Genna_Golden
Genna_Golden
March 14, 2021 edited July 10, 2024 in General Questions
0

Best Answer

  • DeborahCarl
    DeborahCarl ✭✭✭
    March 21, 2021 Answer ✓

    All my photos are jpg. The only immediate problem I can think is they are bigger than 15MB. https://www.familysearch.org/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

    0

Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 14, 2021

    JPG should work. But if you have any that have extension.jpeg. Try renaming it to .jpg and see if that makes a difference (remove the letter e from the extension. See if that helps

    0
  • Brett .
    Brett . ✭✭✭✭✭
    March 14, 2021

    @GennaGolden GennaGolden​ 

    .

    Welcome to the "Community.FamilySearch" Forum ...

    .

    Further to what 'Dennis' has already proffered ...

    .

    Please be aware that there is a Maximum "File" Size LIMIT of 15MB.

    .

    Here is a "Knowledge Article" in 'FamilySearch':

    .

    How do I upload memories to FamilySearch?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

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    Where it states:

    Quote

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    For Photos, .jpg, .png, .tif, and .bmp file formats up to 15MB.

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    Just in case.

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    Brett

    .

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    March 15, 2021

    15MB is usually plenty of room for a photo

    if anyone has images greater than 15MB - they should seriosuly consider setting their resolution settings lower on their camera. above 15MB - just makes thing painfully slow when doing file transfers or any procesing of the image - and for no good reason.

    0
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