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Notifications are always unread

Caleb L
Caleb L mod
February 18, 2021 in Suggest an Idea

Posted by @Charlotte Noelle Champenois

I've noticed that when I click on the notifications icon in the top right-hand corner and view my notifications, they are not marked as "read." The same number still shows up, and they are still marked as unread.

Tagged:
  • Complete
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2 votes

Complete · Last Updated March 2, 2021

This is something controlled by the vendor. We are working with them to change it.

Comments

  • Caleb L
    Caleb L mod
    February 18, 2021

    @Charlotte Noelle Champenois I have noticed it as well. We will ask our Vanilla Forums Rep.

    1
  • Jordi Kloosterboer
    Jordi Kloosterboer ✭✭✭
    February 24, 2021

    Yeah I have to physically click on Mark All Read even after I clicked on one that I 'read'.

    1
  • Mark E. Mitchell
    Mark E. Mitchell ✭✭✭
    March 2, 2021

    Please note that @Jordi Kloosterboer has hit on the answer. Unfortunately, you have to click on Mark All Read to clear it. I am working with the vendor to see if we can improve this.

    0
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