Filae
On a FS Person Page, the Partner Site 'Filae' now appears. When I entered Filae (for a FS Library patron), I could not open a tree without an account that required payment. What is our relationship with Filae? Why is not in the FHC Portal? Why does it not appear within the Solutions Gallery? Should I have access to Filae data without a paid account?
Comments
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https://www.familysearch.org/partner/filae
It is listed on the partner access page: https://www.familysearch.org/campaign/partneraccess/
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Brian
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I am just another User/Patrons like yourself ...
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And, a Member of the Church.
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I take it that this was being done a "Family History Centre" (FHC) of the Church ...
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Just a thought ...
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IF, such was the case; THEN, 'Question' ...
Were you doing so, using the "FHC Portal" access, rather than not?
[ That may have a bearing on it ... ]
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Due to the Christmas/New Year Holidays, our local FHC is currently closed.
[ Plus, I am travelling interstate, visiting Family and Friends ].
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Otherwise, I would, "Test"; and, 'see' ...
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Just before, our FHC closed for Christmas/New Year Holidays, I helped a Member of our Ward, with "Filae", at the FHC; as, they has "French" Ancestry.
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That worked fine; and, if I recall, we were using the "FHC Portal" access, to do so.
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And ...
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Here are some "Knowledge Articles" in 'FamilySearch':
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How do I sign up for partner memberships?
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Where it states (General Use):
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You can learn about FamilySearch partner sites in our FamilySearch Solutions Gallery. Use the Filter tool to organize the partners by platform, device, language, and FamilySearch compatibility.
- For price, be sure to check the partner's website.
- Keep in mind that you can access many of our partners' sites for free from one of the many family history centers located around the world.
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Support
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If you have questions about any of the resources, benefits, or terms and conditions related to a membership, please contact the support team for the website.
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How do I register for an account with Filae?
https://www.familysearch.org/help/helpcenter/article/how-do-i-register-for-an-account-with-filae
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Where it states (General Use):
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You can access Filae for free from FamilySearch family history centers worldwide. To register for your own account, please visit the Filae website.
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Whereas ...
As to ...
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"Filae" NOT appearing in the "Solutions Gallery" of 'FamilySearch', that is odd ...
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If I recall (but. of course, I could be wrong), it did at some stage, a while back ...
But, 'Yes', certainly NOT there now ...
Perhaps, it was removed, for whatever reason ...
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Just my thoughts.
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Brett
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ps: I will send you a direct 'Message'
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