FamilySearch. OrdiancesReady. FYI. The display of the "Status" of Work is confusing/unclear; especia

LegacyUser

Brett said: FamilySearch

OrdiancesReady

FYI

The display of the "Status" of Work is confusing/unclear; especially, for participating Users/Patrons.

Scenario:

I "Reserve" the "Ordinance" Work for a "Deceased" individual/person.
I "Share" that "Ordinance" Work with the "Temple System".
All good.
Along comes another Member User/Patron; and, obtains some of the "Ordinance" Work (eg. "B" & "C") for the "Deceased" individual/person through "OrdinancesReady".
All still, appears, to be good.

Here is the Confusion/Unclear situation:

Here is what I see in my "Temple" List



Thought (for the uninitiated):
'Ah', a "Temple" has "Printed" the "Slips" for "B" and "C".

Here is what I see in the "Ordinances" 'Tab' for the individual/person



Same Thought (for the uninitiated) as above:
'Ah', a "Temple" has "Printed" the "Slips" for "B" and "C".
OR,
"Printed" by Whom - a User/Patron; or, a "Temple"!?

Here is what the other Member User/Patron, who obtained the Work through "OrdinancesReady", sees in their "Temple" List



Thought (for the uninitiated):
'Ah', I, & only I, have "Reserved"; &, have "Printed" the "Card" (but, only for "B" & "C").

Here is what the other Member User/Patron, who obtained the Work through "OrdinancesReady", sees in the "Ordinances" 'Tab' for the individual/person



Same Thought (for the uninitiated) as above:
'Ah', I, & only I, have "Reserved"; &, have "Printed" the "Card" (but, only for "B" & "C").

NO reference/mention/indication that Work is actually "Reserved" by another Member User/Patron; and, you have only got the Work through "OrdinancesReady"!?

Here is ALSO what the ANY other Member User/Patron see in the "Ordinances" 'Tab' for the individual/person



NO reference/mention/indication that Work is actually "Reserved" by another Member User/Patron; and, that the Member User/Patron who appears, also has the Work; but, only got the Work through "OrdinancesReady"!?

Hence ...

The confusing/unclear situation; especially, for the participating Member Users/Patrons.

Here is a pictorial representation, that I have previously proffered/suggested, as to the way it should appear on the "Ordinances" 'Tab' for the "Deceased" individual/person, where Work has been "Share[d] with the Temple System"; and, later obtained through "OrdinancesReady", for ALL concerned; but, especially, for the participating Member Users/Patrons:



Submitted for your information, attention; and, consideration.

Brett

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LegacyUser

Shanna Jones said: When patrons assume a temple has printed the card and it is actually reserved and printed by someone using Ordinances Ready, it confuses them that it sits there for months and is not completed. The Ordinances Ready using patron has a few months to finish the work but the original patron doesn't know it was a patron who printed it and gets worried that a temple has printed the card and then lost it somewhere. What you have proposed here would solve that issue as well.

LegacyUser

Brett said: Shanna

'Thank You' so much for joining in on this post of mine; and, especially, your input.

'Yes', I was confused the first time I came across it; whereas, with my experience, I eventually, after some trial and error, worked out what was going on; but, I had to get another Family member to "Log In" to "FamilySearch"; so that, I could see the situation from their perspective.

Then, I tested the situation with one of our Children; and, my Wife, to get a true understanding of the problem/issue.

I have had to explain what is going on with "OrdinancesReady" to many Members of, both, my Ward; and, also my Stake. Some can take it in; whereas, some cannot; and, accept my explanation.

There would be NO problem/issue if the pictorial representation above, that I have previously proffered/suggested, as to the way it should appear on the "Ordinances" 'Tab' for the "Deceased" individual/person, where Work has been "Share[d] with the Temple System"; and, later obtained through "OrdinancesReady", for ALL concerned; but, especially, for the participating Member Users/Patrons.

I totally understand that what I propose/suggest, would create MUCH work for the Programmers/Engineers; but, I sincerely believe that such is a NECESSITY, not just a desire/want.

Things are confusing enough for the "average" Member User/Patron, lets not make things so complicated for them.

Just my thoughts.

Again, 'Thank You'.

Brett

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LegacyUser

Ron Tanner said: We do have in our plans to show everyone that has an ordinance reserved on the Ordinance tab of the person along with pertinent expiration data, no matter how they got the reservation.

LegacyUser

Brett said: Ron

'Thank You' for joining in on this post of mine.

And, 'Thank You' so much for that information/update.

I hope that the appearance is something like what I have suggested/proffered; otherwise, the confusion/unclear situation will continue.

And, I hope that the appearance will be available for ALL Member Users/Patrons to see, not just those who are participating (ie. with a stake in the matter); but, also, so that, everyone knows what is going on.

Plus, I hope it is sooner, rather than later.

At the moment confusion reigns ...

Brett

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LegacyUser

Brett said: Ron

'Thank You' for joining in on this post of mine.

And, 'Thank You' so much for that information/update.

I hope that the appearance is something like what I have suggested/proffered; otherwise, the confusion/unclear situation will continue.

And, I hope that the appearance will be available for ALL Member Users/Patrons to see, not just those who are participating (ie. with a stake in the matter); but, also, so that, everyone knows what is going on.

Plus, I hope it is sooner, rather than later.

At the moment confusion reigns ...

Brett

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