Bug with phone app (Find by ID with "Deleted Person")

LegacyUser

Jordi Kloosterboer said: Say I have a temple card with a ID: XXXX-XXX and I look up this ID on the familySearch Tree App, and then it tells me it is not found. Well that is cause for alarm. However, if I look up the same ID on the website, it shows me that the ID is found but that the person is "deleted." I go to the surviving person, and I see that my reservations are still there. The app needs to have this sort of ability rather than saying the person is not found.

When my mom goes to the temple, she looks on her phone to see the status of ordinances. She is not able to do this if the person has been merged and the surviving ID is different than the one on the card. I suggest doing the same as the website, showing the deleted person and who is the surviving person. (Or... maybe just redirect to the surviving person and have some notification on the top of the screen saying that the ID was redirected to the surviving person and then have a link going back to the deleted person would be best, this notification would then only appear if you came to that person from the redirect).

LegacyUser

Jordi Kloosterboer said: (I merge people unbiased toward where the ordinances are (usually) (and this is how it is supposed to be...). My mom does not like this because of reasons like this.)

LegacyUser

Alan E. Brown said: The mobile apps do not currently support looking up deleted persons. That capability is on the product manager's backlog, so it will be implemented at some point. I don't know of any specific date yet.