when I reach familysearch.org, I don't see the "sign in" space anymore. Is it my computer? Now I j
LegacyUser
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Brett said: Bonnie
Firstly, "Welcome" to this "FamilySearch" ( "GetStaisfaction" ) 'Feedback' Forum.
Secondly, "Official 'FamilySearch' Representatives", do monitor; and, sometimes, participate in, this Forum.
Thirdly, I am just another User/Patron, just like yourself (and, happen to be a Member of the Church).
Many Users/Patrons who regularly participate in this Forum who have a great deal of knowledge and experience with "FamilySearch", like to assist/help other Users/Patrons like yourself.
Finally, is this what you see:
If so, you need to select the "Three Lines":
You then get this:
AND, at some stage ...
You will need to change your 'Screen' and/or 'Browser' settings.
Brett
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Tom Huber said: I’m currently using my iPad and using Safari to access FamilySearch.org, and I’m seeing the same thing as Brett.
I don’t know what is going on, but this approach of hiding the sign in option runs counter to almost every other site I use on the internet.0 -
W David Samuelsen said: Tom, what's worse - in tabs (Samsung and Iphone/ipad), the sign in is buried in very tiny font size below the BIG BLUE BUTTON "CREATE ACCOUNT". It's worse in smartphones.0
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Jeff Wiseman said: For what it's worth, that three line icon is affectionately referred to as a "Hamburger menu"
Just thought you'd like to know :-)0 -
Brett said: Jeff
'Yes' ... I so dislike that ... certainly not NOT affectionately referred as that by me ...
Brett
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Tom Huber said: I just checked and using Chrome on a Windows 10 computer, it appears that the opening page (for those not signed in) has been replaced with the previous version which does have the option.
Kudos to the FS folks for acting on this issue.0 -
Tom Huber said: Safari on my iPad still has the problem.0
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Tom Huber said: The sign in process (link) needs to appear ALWAYS on the landing page, regardless of what type of equipment and browser is being used.0
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Jeff Wiseman said: When a person is sitting on the landing page, they are almost ALWAYS in the process of logging in. Creating a new account or doing a quick search through historic records is a much less frequent use of the landing page.
After all, a person will use it ONCE when creating a new account, but it will never get used again by them to do the same thing. Instead they will be logging in over and over again.
The most significant use of the landing page has been totally obfuscated. Please keep all priorities balanced.0
