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Possible bug in creating new people from sources within Firefox

LegacyUser
LegacyUser ✭✭✭✭
February 18, 2020 edited September 28, 2020 in Suggest an Idea
Justin Masters said: Is anybody seeing problems while attaching sources that causes a person to be created? It seems to be happening in Firefox, but not in Chrome

I have it stuck at Add to Family Tree.

I see these errors when I pop up a debugger:



Tagged:
  • New
  • General User Interface Issues
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Comments

  • LegacyUser
    LegacyUser ✭✭✭✭
    January 23, 2020
    Brian Jensen said: Justin,
    Thanks for reporting this. Can you post the URL to this source attach? That will help the engineers debug the problem.
    Thanks,
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    January 23, 2020
    Justin Masters said: https://www.familysearch.org/search/l...

    (I went into Chrome to attach it, so it no longer looks like this)

    However, there are unattached people there. If you drag on up to a child position to add, and click Add, you'll see the same behavior (at least I do in firefox)

    Sorry for neglecting to attach the URL in the first place.
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    January 23, 2020
    Brian Jensen said: Justin,
    I've created a ticket for the engineers to investigate. I'll let you know what they find.
    Thanks!
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    January 23, 2020
    Justin Masters said: Thank you Brian!
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    January 23, 2020
    Ronald Tilby said: Here's another URL:
    https://www.familysearch.org/search/l...

    When I click "Add" next to Lucy Ash, the "Add to Family Tree" pagelet slides into view, but nothing ever displays except the spinner and the "Cancel" button.
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    January 23, 2020
    Brian Jensen said: Thanks. I've added this additional example to the ticket.
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    January 24, 2020
    Justin Masters said: Here's another one: https://www.familysearch.org/search/l...

    and

    https://www.familysearch.org/search/l...
    0
  • LegacyUser
    LegacyUser ✭✭✭✭
    February 18, 2020
    Brian Jensen said: Justin,
    This problem should be fixed now. Please let us know if you see other problems.
    Thanks,
    0
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