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Obits from Genealogy Bank not accessible?

LegacyUser
LegacyUser ✭✭✭✭
January 6, 2020 edited September 28, 2020 in Suggest an Idea
Justin Masters said: I've noticed on a number of obituaries today from Genealogy Bank, that I can't see the page rendered. Is there something wrong with these sources?

I used Firefox and Chrome and saw the same thing.. Firefox just showed a blank black screen. Chrome would show that as well, and then say there was an error in getting the image.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 5, 2020
    joe martel said: Do you have a URL to try?
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 5, 2020
    Justin Masters said: https://www.familysearch.org/ark:/619...
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 5, 2020
    joe martel said: I can't see the image either. The issue has been logged. Thanks
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 5, 2020
    Justin Masters said: Thanks Joe.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 5, 2020
    Justin Masters said: Any way to report when it's been fixed?

    I need the obituaries (there are many others) to help untangle what someone else improperly put together.

    (Some names/proximities are similar, and I think someone took the easy way and slammed them together, but I want to pull it back apart properly, and put someone else properly in the place, lest someone else just put them together again.)
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    Jordi Kloosterboer said: https://www.familysearch.org/ark:/619... I usually look at this page to view those ones

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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    joe martel said: From what I understand it is deep in the different systems that deliver images, zoom the images, and proper addresses. It sounds like it extends to multiple images, possibly multiple films... I'm guessing this one might take a bit. Any URLs that are broken will be helpful.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    Justin Masters said: Okay, I'll keep my eyes out on which ones... I've been trying to work around it so I have to go back and look at which records I was trying to sort out.

    I'll put together a message and as I find them, I'll tack them on, and send a bunch of them all at once.

    thanks Joe! (I suspected it was a bigger issue when I ran into several, but couldn't make sense of which as some worked, and some didn't)
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    joe martel said: Justin, where did you that URL from your upper post? Is if from Search, or in a Source, or... Any clues of where that URL came from will help. Thanks
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    Justin Masters said: I did a search, and then clicked on the camera icon
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    joe martel said: the search query URL could help
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    Justin Masters said: Uh... yeah... I don't think I have that tab up anymore. Let me see if I can dig it out of my history.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    Justin Masters said: Let me see if this one works (might be the same query, but I'll look for inaccessible images from the genealogy bank obituaries)
    https://www.familysearch.org/search/r...

    This link was one of the obituaries selected from the search criteria results
    https://www.familysearch.org/ark:/619...

    Here's another one from that page:
    https://www.familysearch.org/ark:/619...

    And another one:
    https://www.familysearch.org/ark:/619...

    Hopefully that's enough to help
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    joe martel said: That's great. Should be enough there for them to locate the problem. thanks
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 6, 2020
    Justin Masters said: You're welcome
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