There are not enough colors in the reservations. To many dual meanings. The layout of the page also

LegacyUser

Lynne Stanley said: Colors are quick to see and know what needs to be done for each ordinance. Less is not necessarily better.

I'm upset by the new color system. It was easy to see at a glance the status of each ordinance. I could easily see between Dark Green and Light Yellow what ordinances I had printed or not printed. Now I have to read the words next to every single one to pick out the ones that need printing, the ones that are already printed, and the ones that are waiting for ordinance reservations held by someone else; 3 meaning for the same color.

It is now time consuming and irritating.

The Light Green now is for both "ordinance can be requested" and "shared with the Temple System". It's great that those shared with the temple system can be requested with a click of the mouse instead of having to contact the help center. Thank you. But it needs a different color!

Also, having to click on several different pages to scroll through my whole reserved list is frustrating. I cannot see everyone all at once, and I cannot get from page "1" to page "8" without having to click on each page in between and wait, wait, wait again, for each page to open.

Having the ordinances on the Reserved List up and down from each other for each name instead of next to each other takes up a lot of room on the page. Information that used to be at the top of the page in now along the side. There is now a lot of wasted space along the side and a lot of wasted space between each person's name. Looking through all this wasted space to get to the next person's name is inefficient and time consuming. It also causes more "Pages" to be created for all the names on the Reserved List.

LegacyUser

Gordon Collett said: On the plus side, the new filters make it really easy to find almost anything without having to read much at all.

Need to see all the baptisms that haven't been printed yet? There they are!



Need to check to see which sealing to spouse cards have been printed? Half a second and you have them!



Need to find a male endowment which has not been printed? Open the filter section, click three times and you have them!



This is great!

By the way, concerning the pages, you may not have noticed that the box telling you which page you are on can be typed in so you can enter any page number you want.



I wonder what the trouble is with your page loading? I jump from one page to the next and the page loads in about a tenth of a second. Is your network working ok?

LegacyUser

JimGreene said: The change has been made to simplify.  Green means available to request, period. If you have reserved an ordinance it will change from green to blue and depending on where you reserved it from you can have it for 2 years (reserved from the tree and not from the temple), or 90 days (reserved from the temple shared list or from Ordinances Ready). If you don't do anything in those applicable time frames then it will change back from blue to green. Green it is available, blue someone has it reserved. Why does it matter if you reserve it from the temple shared list or straight from the tree? Feedback is overwhelming: fewer colors and fewer states is simpler and easier. There are only 4 states for an ordinance now and only four colors. We are being asked by patrons and by our leaders to simplify, and this is in response to that. It may require you to simplify what you are doing too, but in no time you will not even remember the more complex old way.

LegacyUser

W David Samuelsen said: Jim,

it got worse. Didn't help even with color gone from the ones shared with Temple.

Light green used to mean no one reserved.

Dark green, reserved and printed

Now we can't tell the different without having to go to each individual page.

LegacyUser

Eric J. said: For a frequent user, it didn't simplify anything, it made it way worse. It's not overwhelming at all, and you have a color key if you don't know. For the up and coming generation all of that is a non-issue, this was an absolutely awful change.

I agree with the filter option in the reserved ordinances page, also horrid.

LegacyUser

Eric J. said: This might be great for a beginner with a handful of names. If you have hundreds it's a complete disaster.

LegacyUser

Tom Huber said: You have an option on the Temple page to display either your ("My") reservations, or the shared reservations.

LegacyUser

Tom Huber said: I find the four colors make eminent sense -- after all, we are concerned only about the reservations we make for our ancestral lines and related spouses of our relatives. Green for request, Blue for In Progress. Gray for completed and yellow/amber for Not available (Cannot Request).

LegacyUser

Tom Huber said: Since we can display "My Reservations" or "Shared", nothing else is needed in the way of colors. This should resolve the color issues for those who are partially color blind.

LegacyUser

Tom Huber said: As I stated above, I find the four colors make eminent sense -- after all, we are concerned only about the reservations we make for our ancestral lines and related spouses of our relatives.

Green for request,
Blue for In Progress.

Gray for completed and
Yellow/amber for Not available (Cannot Request).

You don't need to know whether the ordinance has been printed or not. You either have a card or don't.

In addition, this will help encourage members to print cards only for an immediate temple trip. After, the cards are or will no longer be returned to the patrons.

LegacyUser

Tom Huber said: By the way, if someone else or the temple has printed the card, you cannot do anything with the ordinance(s) -- see the https://getsatisfaction.com/familysea... discussion.

LegacyUser

D. Llewelyn said: Agreed

LegacyUser

Cherie Ailene Morgan said: Tom, Just stop... you don't understand that people use this site in more than one way and a solution has to address each and every way an end-user works.

LegacyUser

D. Llewelyn said: There are many of us that aren't interested in requesting a name that has already been shared, only to share it again. This has (unintentionally on the developers part, I'm sure), created much more work. It was nice to find the unshared names easily before and then to dive in and check out sources, find new sources, update family members etc. If someone has already done that work and has shared, I don't want to waste time having to click on each person and their ordinances to figure out what's going on.

LegacyUser

Lynne Stanley said: Thank you Gordon for your help. I appreciate you posting the pics and your instructions. I did have a closer look at the filters after reading your comments to see if I can display the different options. I tried the "not printed" for Baptisms and confirmations filter. It did reduce the list to show mostly that. But there were still some B/C's that showed that were already printed. I will keep trying different filters to see what what it does.

LegacyUser

JimGreene said: Trust me I understand what you are saying now, and thank you for your patience while I gathered that understanding. The problem is that our icons have taken on multiple meanings in multiple workflows. We are working from and improving the original workflow, without realizing that we are breaking other workflows that we did not plan on or know about their existence. There are two paths forward. One is that we stop and do an in-depth study of all the existing workflows.  We can then do updates one workflow at a time. The advantage is obvious. However, the disadvantage is that it slows down dramatically the master plan of getting from point A to point B. We cannot stop all changes, because this system is a work in progress that has to become a system that can handle 10 even 100 times the volume we currently handle. We are continually learning and progressing with it, and testing and finding ways to increase functionality and capacity.  It will be hard to slow things down, but we can present that as an option and see where it takes us. Second is the path where users learn and adapt and recognize that the workflow they are on was not intended and they can learn new workflows, and adjust and adapt.  On the one hand we adapt, on the other you adapt. I suspect the reality is we both have to. We have heard your concerns, we are seeing the alternate workflows and we will be discussing all of this in depth in the coming days.  Please be patient, as you have already been.  Thank you.

LegacyUser

Eric J. said: I second D. Llewelyn's comment. There comes a point where you have plenty of names and just can't get through them all, and once THERE, you'd MUCH rather have names vetted/reserved/submitted to the temple file so that at LEAST they're in line to get their ordinances. Yes, this new change is amazing that if someone else comes along and wishes to do that, they can pull it back from the temple/from the submitter and go do it, no big deal. The last thing anyone wants is to have to face individuals in the next life and having to answer as to why their work didn't get done. "IT issues" should never have to be that answer.

LegacyUser

Cherie Ailene Morgan said: Thank you for hearing us and we look forward to improvements to the recent update. We all know there are learning curves with every change, so long as those learning curves aren't impeding our progress. I think we can all agree that if the process is improved to fix the actual problems that have been brought forth (no demands here to go back to the old system), that we are willing to learn the new workflow. So long as there is give and take on both sides, I'm sure this can be resolved expeditiously.