Thumbnails under Memories/Gallery/Albums do not show the image

LegacyUser

Chas Howell said: The Thumbnails under Memories/ Gallery/Albums do not show the image itself. It only shows an outline of a white box and the title. My Memories and My Archive show correctly but the Albums do not. I noticed this yesterday evening it had been e showing correctly yesterday morning. Same problem for a Desktop Chrome Win7 and and for a Tablet Chrome Android using the website. I did not check on the App.

I tried to upload a screen shot, but "Add Image" is not working for me...

LegacyUser

Jessie Hearle said: Verified iOS Safari 13.5 iPad Pro
Thumbnail images for photos attached to stories do show for my gallery.

LegacyUser

W David Samuelsen said: See that percent at top right corner? 50 percent loaded up.

LegacyUser

Jessie Hearle said: Actually the 50% is how much battery charge I have left on my iPad

LegacyUser

Tom Huber said: This isn't a problem on my Windows 10 computer using Chrome.

LegacyUser

Tom Huber said: I needed to open an album to see the problem and just now noticed the reference to where.

Verified, only the outlines of the memories appear with the title and number of comments (if any). Windows 10 with either Chrome or Firefox.

LegacyUser

Tom Huber said: There is a corresponding discussion at https://getsatisfaction.com/familysea... where I noted that now the weekend is over, I hope that the engineers can quickly locate the bug and allow us to again see the reduced size images from an album/folder.

LegacyUser

Chas Howell said: Working correctly now. Thank you