Site is slower than usual

LegacyUser

Ellen Bagley said: Your site has helped me tremendously over the past few months as I've discovered ancestors and put together a time line. Since about April, everything seems to have slowed to a halt, especially when I try to filter results. Having lots of activity, or is there a coding problem?

LegacyUser

joe martel said: I haven't seen users post anything about slowness lately. It you could provide info like what browser, OS and pages you are having problems with we might be able to help. Also, do other internet sites also seem slow? If so it could be user internet provider. Many services are struggling with the increased at-home traffic due to COVID.

LegacyUser

Ellen Bagley said: Used to be when I clicked on the name (linked item) in results, it would bring me to the document or photo. Now there is a spinning spoke image that never results in a link. Also, when I look at results and try to select categories, it does the same thing.

I'm using Microsoft Edge. Latest, I think, as it updates automatically.

LegacyUser

Geraldine Milburn said: the last few days have been terrible. the simplest searches are not responding. other sites are all ok. Pc with Microsoft edge.

All I'm getting is a timer and no results.

LegacyUser

joe martel said: So sounds like this is in Search? If you provide the URLs that are slow then the team can investigate.

LegacyUser

Lundgren said: Thank you both for your feedback.

Can you provide some links to the places on the site where you are experiencing slowness?

Screenshots can also be helpful, but for searching records, uploaded genealogies tree, or catalog, links are very much preferred.

Thank you!

LegacyUser

Heidi Kuosmanen said: Microsoft Edge does not work for me, stopped working since last fall's big update, it is terrible slow in all pages!! I started to use Google Chrome and it has worked fine.