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Help Others

LegacyUser
LegacyUser ✭✭✭✭
September 12, 2018 edited September 28, 2020 in Suggest an Idea
Ted Black said: the "Help Others" link is invaluable to the work of Consultants. I am grateful that you have not discontinued it in favor of the "Consultant Planner" function, which is also useful.

Before the current update, when one discontinued helping others, the screen would return to the helper's home page or pedigree. Now, upon releasing the "Help Others" function, the screen remains on the page showing before the consultant backed away from helping.

I much prefer that when I have stopped helping others, that my screen would reset to somewhere in my own pedigree than remain in the pedigree of the person I was helping. Can that be made as it was?
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  • theresa serrano
    theresa serrano ✭
    September 17, 2021

    I want to help my friend with her family tree! I went to the family history center. They i should have my friend set up her own account in family search website. i didn't see where the tab is that says " helping others like i saw when i was at the family center?

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  • Brett .
    Brett . ✭✭✭✭✭
    September 17, 2021

    @theresa serrano

    Theresa

    I am just another 'lowly' User/Patron ...

    FYI

    Just so that you are aware ...

    That "Help Others" Feature/Function/Facility [and, also, the "(Consultant) Planner"] are ONLY available, to Users/Patrons, who are Members of the Church.

    Those Features/Functions/Facilities are NOT available (ie. NOT, 'seen'; or, accessible), to Users/Patrons, who are not members of the Church.

    I know that this may not help.

    I just wanted you to be aware of such.

    Brett

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