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Technical issues

LegacyUser
LegacyUser ✭✭✭✭
June 13, 2017 edited September 28, 2020 in Suggest an Idea
dbhoskisson said: Please inform us when the site is having technical difficulties. A smal note at the top of each page would help.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    June 12, 2017
    David Roderick McLean said: I would also like to see a place where I could tell the "load" on the website. Are there 10,000 persons on family tree today or 50,000?

    I assume since today is Sunday there are a gazillion people using the website (which should be good), but it is so entirely bogged down it is basically unusable. I am embarrassed as a consultant to be at a members home and try to teach them with a system which is so bogged down.

    I have tried all afternoon and with different computers. Even separate homes. Still the same problem.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    June 12, 2017
    David Roderick McLean said: the system is again working as usual 10:30 pm MDT
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  • LegacyUser
    LegacyUser ✭✭✭✭
    June 12, 2017
    J. Thompson said: Not for me. It's not as bad as it was for the past 12 hours, but I'm still getting errors with almost everything I try to do.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    June 12, 2017
    Tom Huber said: I experienced a lot of slow responses during the day today. This is consistent with heavy use, common on Sundays. I've seen this from time to time over the last few years.
    1
  • LegacyUser
    LegacyUser ✭✭✭✭
    June 13, 2017
    Jacob Reid said: The issue has been resolved. If you see any more problems please let us know.
    0
  • mike j charles
    mike j charles ✭
    August 30, 2021
    886EZL

    886EZL mod August 29

    This is how I found the link in FamilySearch. Again, all you will see is the FamilySearch link above that is directing you to Find My Past. You can only access the index in FindMyPast if you have an account.

    1) In FamilySearch click on Search at the top. 2) Choose Records from the list. 3) On the left side I typed in his information including birth year and place and death as Warwickshire, England with the year. *Also select "type" and click on Probate...then hit Search. 4) The search came up with 4 results as shown below. Click on the one for death in 1855 for Aston, because that is the closest match.

    FamilySearch: Sign In

    https://www.familysearch.org/search/record/results?q.givenName=William&q.surname=Such&q.birthLikePlace=Warwick%2C%20England&q.birthLikeDate.from=1782&q.birthLikeDate.to=1782&q.deathLikePlace=Warwick%2C%20England&q.deathLikeDate.from=1855&q.deathLikeDate.to=1855&f.recordType=6&count=20&offset=0&m.defaultFacets=on&m.queryRequireDefault=on&m.facetNestCollectionInCategory=on

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    This Gentleman tried to help me find the will of the late William Such. He could bring up 4 possibilities. Despite my following exactly his path I could not get any results. MaureenE123 had exactly the same results when she tried to access Williams Will. Nil returns. I don't know where each of these kind persons are but I am in England. Why don't I get the same results as 886EZL? Can you help please? I still don't have a copy of Williams will. I do have a live membership of FMP. Many thanks Mike


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