Why have all the text documents saved in the memories section been reduced to only the first sentenc

DBATES

Why have all the text documents saved in the memories section been reduced to only the first sentence or so of the original version?

Anitra Whittle

Hmmm. Hello Dbates, I'm not seeing that. First thing I would do is delete the cache on my web browser. You can google delete cache on my device to find your browsers keys to delete cache. It doesn't affect your computer, but too cache on the browser, can slow down your computer and delete some things that are too much for the browser to handle. FamilySearch is huge.

On my Chrome browser I push Ctrl/Shift and Delete. I only pick 4 weeks. I have to do that occasionally because I'm on FamilySearch a lot.

Hopefully this helps.

AnitraW

golsonvl

For further instruction on how to delete cookies and temporary files stored on your internet browser, please review the following link for a knowledge article from the Family Search Help Center:

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

Dennis J Yancey

can you share a screen shot?

 

DBATES

I can tomorrow right now I only have access to my android phone and can't figure out if theres a way to do a screen shot. Tomorrow I will be at my computer so should be able to send you a screenshot ​

Family Bible

It all seems to be working as it normally does from my perspective.

of course Im not using an app - just via a computer using FS.

But rest assured the memories are still there in their complete form.