Are you sure they are talking about FamilySearch?
there is no such thing as "unlocking"
using the PID's you should be able to see there deceased relatives
but you will NOT be able to see living members of the tree
I have a feeling what they were referring to is something called "enabling relationship viewing" which allows users to see how they are related to each other.
here is a link that discusses subject - you can click on "expand post" inside that link to see the full explanation.
but truth is - you have access independent of this to any deceased person in FS FT - using the instructions on the link previously sent.
see this helpful link also;
@JOHN DAVIDSON_4 It could be a private tree in Ancestry.com. Were you notified about it in an email with a link? Or some other way?
Yes Dennis Family Search i have been talking to this lady for some time.
I am slowly learning now i know what a PID is. Thank you. J.D.
No not Ancestry definitely Family Search, thanks for your interest Dennis has put me on track.