The situation here is Arabic names. You can read about the 5 components of Arabic names here:
My best advice is index everything in the given name fields for these Arabic names and let the researcher figure it all out. Their names do not fit neatly into our system of given name and surname because of patronymics and location indicators.
The PI tells us: If you are not sure whether a name is a given name or a surname, type it in the Given Names field.
The closest knowledge article to this is:
Would you attach and image or summarize what the problem is in more detail? Since the link you shared says it is unavailable and not viewable.
I can't open your batch, but, I'll share it with @Indexing Chat and see if someone else can open it. I'm guessing this is a restricted Wisconsin Project.
@Dellory Matthews might be able to open this and advise you!