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Does anyone know how to merge 2 accounts on living people? My husband has two different ID numbers a

User15920802960922658013
User15920802960922658013
June 13, 2020 edited February 10, 2021 in Family Tree
Does anyone know how to merge 2 accounts on living people? My husband has two different ID numbers and is getting frustrated on how to view his tree.
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Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    June 13, 2020

    You cannot share living records across multiple accounts.

    For privacy and legal reasons living persons are only accessible in the account they were created.

    see:

    https://www.familysearch.org/help/salesforce/viewArticle?urlname=Understanding-Private-Spaces&lang=en_US

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  • User15920802960922658013
    User15920802960922658013
    June 13, 2020

    Thank you, we were just hoping that he could merge his 2 accounts.

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  • Marie4familysearch
    Marie4familysearch ✭✭
    June 13, 2020

    If the patron has two accounts, one can be deleted. Please contact FamilySearch support 866-406-1830. If the patron has two "living" records of himself in his account, he can delete the one duplicate record that is not his primary record. Living records cannot be merged. The article referenced by Dennis Yancey is an excellent resource.

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    June 13, 2020

    yes - you can merge two accounts - - that belong to the same person.

    you cannot merge two different records from two different accounts that belong to two different people

    (you cannot merge your husbands record on your account with his record on his account - which is what I thought you were asking.

    . . .but truth is if you are referring to two different accounts that both belong to your husband - why cant he just stop using one and just use the other. (I dont think you are gaining anything by the account merge).

     

    It all boils down to whether you really meant "account merge" or if you meant the merging of the "record" for your husband inside two different accounts. Those are two different things.

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