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Feedback on FamilySearch catalog search results

Charliece Hillery
Charliece Hillery ✭✭
August 26 in General Questions

I was adding a location to a record and saw in the catalog that the town Belvédère was a place within Alpes-Maritimes, France. However, the search would not find the location without the diacritics. Not nice!

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Answers

  • dancingintherain
    dancingintherain ✭✭✭
    August 27 edited August 27

    @Charliece Hillery

    The place search appears to require an exact match on the accented spelling of the place name. As a result, searching for "Belvedere" does not return "Belvédère," which can make place standardization more difficult for users who do not enter diacritics. This may indicate that the search is not currently handling diacritic-insensitive matching for this location.

    Thank you for reporting this. This is useful feedback for the engineering team because users generally expect searches to work regardless of whether accents are entered. Within this help article, you will find directions on how to give feedback about this issue. https://www.familysearch.org/en/help/helpcenter/article/whats-new-with-the-familysearch-catalog

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  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    August 27 edited August 27

    @Charliece Hillery @dancingintherain

    Worked OK for me, although I did need to put 'alpes' in as well to get the correct location to show up in the visible part of the list:

    image.png

    The order locations pop up in is pretty bonkers. The more detail you can give it the better. But my experience is that diacritics do not need to be specified in location searching.

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