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Issue with Gallery not showing tags

Sheryl S
Sheryl S ✭✭✭
August 14 in Memories

Since yesterday, I have had an issue with my gallery images not showing tags. I have about 40 images that have not yet been sorted into folders and then added to my archive.

When I open the image from within the gallery, it shows the name of the person it was tagged to, but it shows zero tags (see first image below). I then have to close the image, refresh the page, and the reopen the image (sometimes a couple of times) for the tag to show up (see second image below).

I am running Windows 11 on an i7 machine with plenty of ram and high-speed internet. Clearing cookies and history did not help; restarting the computer did not help. Is happening in both Brave and Edge browsers and on many images so far today.

EXAMPLE

BEFORE REOPENING:

image.png

AFTER REFRESHING/REOPENING:

image.png
image.png 1.1M
image.png 1.1M
0

Answers

  • JulianBrown38
    JulianBrown38 ✭✭✭✭
    August 14

    I reproduced this problem, just once, on the first image in my gallery. When I went to other images, their tags were OK. Then, when I went back to the first image, its tags were OK.

    Then I went to another image that I had just visited (with 1 tag), and it now had 0 tags. After I went back to the Gallery Overview and thence back to this second image, it had 1 tag again.

    0
  • AmberML1
    AmberML1 ✭✭✭✭
    August 17

    @Sheryl S and @JulianBrown38

    Thank you both for reporting—this information has now been shared with the necessary individuals. I'll keep you updated if/when I hear anything back. Thanks!

    1
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