Page Not Found error for Community Help on Source Linker page
Answers
-
@Sheryl S Thank you for reporting a problem with FamilySearch. I was not able to recreate the error you mentioned above. When I click on the link it takes me to a page about Source Linker.
Please provide URL and source link information for a PID so we can see where you are clicking. Screenshots are always helpful. Let us know if it happens again.
0 -
I'm just following up to be extra follow-y up-y, but I am going to the page of a person, then on the menu line that has About Details Sources Collaborate, etc, I'm clicking on Sources. Then from there, I'm clicking on the ? circle at the upper right and selecting Community. That brings me to here, as it should.
So unless we're meaning a different page, then perhaps it was a momentary issue on the 30th of June that has since had the webpage link restored?
0 -
When I tried to duplicate this problem, I went to 1920 US Census for Mary Ferrell. It looks like this:
I think it's the Community Help button in the upper right corner that is in questions. When I click it, I go to the Source Linker Feedback group, which is what I would expect. I don't get a Page Not Found error.
[That group is being retired, but the group page contains a link to the Search category, which will be its replacement.]
0 -
@Alan E. Brown When I click on your Source Linker Feedback link, I get a Page Not Found error.
And if I search "All Groups," there is no longer a listing for Source Linker Feedback.
Perhaps you can still view, but I cannot.1 -
@Áine.ní.Donnghaile Thank you for checking the link. I should have checked it myself with a different account, but I appreciate your taking the time to provide a Community perspective. This gives us the details we need to resolve the issue, although it may take a little time to get it fixed.
Thanks again!
1
