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Bug Report: Blank screen / Infinite loading loop when trying to "Add Spouse"

Lucie-Anna22
Lucie-Anna22 ✭
June 23 in Family Tree

Hello, I am experiencing a persistent issue when trying to add a spouse to an existing person in the Family Tree (In Family tree or in personal list too).

  1. I go to the person's profile page (e.g., ID: P628-MZS) and scroll down to "Family Members".
  2. I click on "Add Spouse".
  3. I fill out the name, gender, and status (Deceased), and click "Next".
  4. The system shows the "No matches found / Create New Person" window.
  5. When I click on the blue "Create Person" button, the modal window completely freezes, goes blank (white/gray empty box), and nothing happens. The spouse is not created or linked.

I have been experiencing this issue for 3 days now. I have already tried clearing my browser cache and cookies, and I even tried using different web browsers, but the blank screen bug still persists in this specific wizard.

Environment:

  • Language settings: Czech (Čeština)
  • Browser: Chrome / Firefox
  • Operating System: Windows 1

Thank you for looking into this and helping me fix it.

0

Answers

  • sc woz
    sc woz mod
    June 23

    Per the engineers, the problem should be fixed. If this is not correct, please respond. Thank you

    2
  • Lucie-Anna22
    Lucie-Anna22 ✭
    June 23

    Its all fine now! Thank you so much for fixing the bug.

    0
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