"The Recent People list did not load."
For the last couple days, I've been unable to tag others on a Memory added. I can tag the person which the memory was added to but can't add others.
Answers
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@AmberML1 one for you please.
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@AmberML1 I'm working on this right now. @ElaineBessen I understand that you are trying to tag a person in a memory you've uploaded. You can tag the person who's page your on but not anyone else that may be in the memory? I'm trying to duplicate your problem on my end but my list of the most resent is popping up to select.
Could you maybe give me the id number of the person you tagged and who the other people you are trying to tag?
Thank you for sending this in, we want to help you.
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Sorry that I'm just now seeing this.
"I understand that you are trying to tag a person in a memory you've uploaded. You can tag the person who's page your on but not anyone else that may be in the memory?"
Correct, and the problem is still occuring. Just a couple of minutes or so I uploaded this obituary, https://www.familysearch.org/en/tree/person/memories/9HSG-WCR and tried to tag the following PX9K-4KP & PX92-956 and received the same error message "The Recent People did not load".
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Thank you for your response. We will look into this….please be patient with us as we try to see what is happening.
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@ElaineBessen Is this the obituary you are talking about? I'm trying to duplicate the error message you're getting.
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