No hints available on home page

Loïc Baert

Why do the hints not refresh on my home page? I have clearly more hints to evaluate, see screenshots below. In the past the list of hints refreshed when I ran out of them.

MazyPutnam

@Loïc Baert There is a community discussion that might answer your question -

https://community.familysearch.org/en/discussion/comment/627337#Comment_627337

Hope this helps!

Áine.ní.Donnghaile

@MazyPutnam The thread you linked was made by the same poster.

JulianBrown38

@Loïc Baert As far as I can tell, the production of hints displayed on your home page occurs as a result of two consecutive phases of processing. What follows below is speculation on my part.

Creation of Research Helps of type Record Hint

These profile hints are entities linked to the profile and the source, and based on matches between the various events, facts and relationships defined by the profile and source. These are what you see when you look at a profile's page or a relationship view, etc. These hints could be created when a source is first loaded or when it is updated, or when a profile is created or updated. There could be a delay in creating such hints.

Creation of a hint to be displayed on a user's home page (website) or Tasks list (FamilyTree app)

These user hints are entities that link the above Research Helps to particular users. These would be determined by the genealogical relationship between the suggested profile for the source and the user. Of necessity, these user hints would be created after the profile hints, and there might be a delay in doing so. There are probably rules about how closely-related the user and the profile are for a user hint to be created; otherwise, large numbers of user hints could be created for a single profile hint. I currently have a handful of such hints, all of which are my second cousins (at various removes) or closer. Maybe, third cousins don't count; I can't specifically provide a counter-example from my own experience (and memory). There might be additional rules determining whether a hint could be created for a user; the user wouldn't be marked as deceased, and maybe the user would need to have been logged in to FamilyTree relatively recently.