Draft cards from all states not showing and says "image unavailable". What happened?
Hello, I use a lot of research on family draft cards and I have a glaring error on my device and it is saying "Image unavailable" on almost all of them. I didn’t get a notification about the community working on something either.
Even draft cards from Michigan disappeared and you can’t see the images anymore. They still index information, but no images can be seen at all. But, can this issue be solved or not?
Best Answer
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@BlackButtafly WWI records have been mostly restored. There were multiple issues and we are down to the last one. WWII record loss is connected to a glitch in how permissions are being assigned and is a more complicated fix.
We do recognize the great value in these records and patron frustration that it's taking longer than anticipated to sort it out. Thank you for taking the time to provide important feedback.
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Answers
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This is a known problem since at least January.
Explanation and some updates are on my post regarding this matter:0 -
On the draft registrations, there is also some useful information in this thread.
https://community.familysearch.org/en/discussion/comment/628474/#Comment_628474
And this past week, Kansas was also noted as having lost some records.3
