Related family members not show as related
I seem to be seeing this more often. I have a third cousin, Ane Carlsdatter (MV7H-GFD), twice removed. It took a bit of work to get family members to appear as related. Usually it says "Relationship Unknown
We were unable to find a relationship at the moment. Learn more"
A lot of time when this happens, I just reload the page and then it says it is related. When I was working on her children, none of them showed as related, and after I added specifics about her marriage, including a source, it said that they were related. Now, when I look at her brother, it says that he is not related, even after multiple reloads.
Is this getting to be more common? I am seeing it a lot more recently.
Joseph Buchanan
Best Answer
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@Joseph F Buchanan This is a known issue and is being worked on. Thank you for bringing it to our attention.
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Answers
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I've been getting this issue too just today. It happens with direct line ancestors where the relationship is pretty straightforward, so I think the relationship viewer is just broken.
I tried with different PCs. One is a FamilySearch Center chromebook, the other was a Windows 10 PC with Chrome. I had someone else try with a Windows 11 machine. Same result.
Tried turning on relationship viewing in my account. Didn't change it.
Again, it seems like a bug.0 -
Just today it was showing my 6th great grandfather as not related (Povel Hemmingsen KN31-J6X). Until I navigated to him and then downwards to my 3rd great grandmother Kirsten Hansdatter (M29M-4ZV), where it finally said I was related, that it started to say I was related to him and other of his descendants, my 4th cousins, particularly, that we are related now.
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