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Some items in Memories automatically download when I click on them

Brown, Marcelle Phenie
Brown, Marcelle Phenie ✭
May 6 in Memories

I just uploaded a birthday poem to Phenie Elidia Van Dyke, KWCC-PQS. You can see it in memories but when I click on it the whole poem does not show. Instead it downloads it. This happened with another one I uploaded under her … "Memories of Mother". I think they are both pdf's. Am I doing something wrong?

I tried to add screenshots but I can't get the system here to accept them.

0

Best Answers

  • Nyx773
    Nyx773 ✭✭✭
    May 6 edited May 6 Answer ✓

    I'm able to see both, in full, without any issues. Using Firefox

    https://www.familysearch.org/en/tree/person/memories/KWCC-PQS

    2
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    May 6 edited May 6 Answer ✓

    @Brown, Marcelle Phenie
    That sounds like a browser setting, rather than a FamilySearch setting.

    What browser are you using?

    Have you tried a different browser?

    Do you get the same results there?

    1

Answers

  • Brown, Marcelle Phenie
    Brown, Marcelle Phenie ✭
    May 6

    Thanks so much! I immediately tried Chrome and it worked just fine. I usually use firefox. NYX773 said they were using Firefox so maybe it's a setting I have in Firefox. Anyway, I'm glad to find a solution in Chrome! If NYX773 has any suggestions on what setting I should look at in Firefox please let me know.

    Again - THANKS!

    2
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