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Full-text Search not working

Phil H Dittmer
Phil H Dittmer ✭✭
May 1 in Search

Someone told us that full-text search is not working. She enters the information and gets a list of possible results and gets "Something unexpected happens, try again later." She has tried on anothe computer with the same result so it is not a housecleaning (cache and cookies) issue. I tried with my account on my computer and get the same result, so it is not an account-specific problem.

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Answers

  • shecorwe
    shecorwe mod
    May 1

    @Phil H Dittmer The issue has been reported, and engineers are working on a solution. We appreciate your patience.

    0
  • FlyFisher53
    FlyFisher53 ✭✭✭
    May 1

    @Phil H Dittmer I just tried it and it appears to be working again. Please try it again.

    0
  • Phil H Dittmer
    Phil H Dittmer ✭✭
    May 1

    Thank you. It is working for me as well. Many thanks to the engineers!

    0
  • Patricia Pelkey
    Patricia Pelkey ✭
    July 24

    summary stopped working in full text why?

    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    July 24

    @Patricia Pelkey
    Are you aware of the dedicated group for full-text search questions?
    https://community.familysearch.org/en/group/336-full-text-search-feedback

    0
  • Patricia Pelkey
    Patricia Pelkey ✭
    July 24

    no I was not. thank you, I will use the link you provided. thanks again.

    1
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