Is FamilySearch aware of current problems with Family Tree?

Paul W

I've been struggling to add sources and make changes in Family Tree today (now 1340 BST). Constantly getting a "Something went wrong, Try again later" message.

Am having problems using both Firefox and Edge. Anyone else having difficulties?

Áine.ní.Donnghaile

Hi @Paul W
Just getting started on this side of the Atlantic. 08H45 Eastern US. Seeing the same problem.

sc woz

@Paul W Engineers have been made aware. Thank you

SamanthaDiamond4

Yes, Cannot connect sources. Viewing attached records is also malfuntioning

Deo Noveda

Yes same here in the Philippines. Hoping to resolve this soon.

mmsOhio

Thank goodness it's not just me! Same here in OH…

Trouble merging dups, viewing sources already attached or attaching new sources to name a few issues.

Happy to hear this is a known issue and is getting addressed 😊

Tomlinsonkl

Sorry everyone for this disruption. The engineers are investigating and we hope to have a solution soon. Thank you for your patience.

StephenDespot

Well, hope it's fixed by evening in the Eastern Time Zone. That's when I'll be digging in again.

sc woz

This problem appears to be fixed. Please test it for us and advise of any issues you still find involving the listed problems by attaching sources.