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Dysfunctional responses on Android

auntsue.genealogyfoundry
auntsue.genealogyfoundry ✭✭
April 16 edited April 16 in General Questions

  • 1. Today I got a Recent Changes to People You Follow notification and tried to review it. When I clicked View Activity, I got an error message.

2. Lately on my phone when I have gone to the website rather than the Family Tree app and tried to access my Source Box, I get a similar error and a redirection back to the mobile app.

3. Temple ordinances are slow to update in the FamilyTree app. It appears there is a failure to communicate with the main system.

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Tagged:
  • Family Tree apps
  • Android
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Answers

  • JulianBrown38
    JulianBrown38 ✭✭✭✭
    April 16

    @auntsue.genealogyfoundry There have been a couple of posts relating to your concerns:

    1. Android - Notifications for tree changes
    2. With regard to being redirected from the web site to the Family Tree app, this discussion may help. It doesn't deal with the error messages but the last comment suggests a method to stop unwanted redirection from the website to the app for Android devices. I have a patron....

    At present, I cannot see the images (screenshots?) that you attached, so I don't know what the error messages were. It may be that the images are being reviewed and will appear in due course. On the other hand, I see that you edited your post - there is a problem with images sometimes being delayed or lost when the post that contains them is edited. Vanilla losing image content.

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