Profile name cannot be changed on the FS website
There is a profile named Male Death (GVGP-Q59), created in 2023. Using the FS website, I tried to remove the inappropriate first name (the last name is correct). When I attempted to save the name, an "Oops, something went wrong" error message was displayed:
Refreshing the page as suggested did not change the behaviour. I was able to change the name template, but I could not make any change to the first or last names.
I then tried the same thing on the Android app. That was successful. When I went back to the website, the change had been made. I then changed the first name back to Male on the website, successfully. Finally, I tried to remove the name again on the website, and again it failed. These changes are visible in the change log. I have left the profile in that state for the engineers to look at.
I have also tried to reproduce this on a living profile with the same name on the website. That worked fine.
Answers
-
@JulianBrown38 I was able to replicate your problem, but only on this name. I tried several others, and they all corrected. I will send this up and see if we can get a response to help fix it.
1 -
Thank you for bringing this to our attention. This has been fixed. Please let us know if you continue to have issues. We wish the best for you as you continue in the research of your family.
0
