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DebraFenzl
DebraFenzl ✭
April 2 in Search

I keep getting this error message when clicking on research help source items. These are my family or potential family members. This is recent.

I tried to search for answers but nothing found that corrects the problem. I did see that there was some upgrade?

I do know that some of the sources came from collections already on familysearch.

0

Best Answer

  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    April 2 Answer ✓

    That's probably one of the many Italian records that has recently been pulled back from access on FamilySearch. @Cousin Vinny has written about some of the changes, primarily in the group for Italy Research.

    1

Answers

  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    April 2

    @DebraFenzl
    Can you supply the URLs of the record(s) in question? It's difficult to answer your question without more specific information.
    Thanks.

    1
  • DebraFenzl
    DebraFenzl ✭
    April 2

    here is one source I had seen before

    https://www.familysearch.org/en/search/linker?ark=%2Fark%3A%2F61903%2F1%3A1%3AXQVQ-GCRP&id=PSF4-SBW&hinting=%2Ftree%2Fperson%2Fdetails%2FPSF4-SBW

    0
  • DebraFenzl
    DebraFenzl ✭
    April 2

    Here is where I clicked to view the source

    https://www.familysearch.org/en/tree/person/research-help/PSF4-SBW

    0
  • DebraFenzl
    DebraFenzl ✭
    April 2

    Thank you. Very sad that this happened. I do use antenati mostly to see an image that is not available in familysearch sources, but not to have what the record contains or maybe a date. UGH.

    1
  • SantaNinfa
    SantaNinfa ✭✭✭✭
    April 3

    @DebraFenzl

    Is there a particular event or record you are tring to find for Agatino Caruso, or one of his relatives?

    With the problem you are encountering, it appears that the problem is not so much with the records, but with the links that used to lead to them. In some of these cases that return the errors like the link you provided, I can still get to the source record, just not by using links like that one due to something that appears to have broken in the linking process with the new layout of those pages.

    There are still ways to get to the records first, and then drill back to what you are seeking.

    2
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