Problems with recent FamilySearch update?
This morning (in France, midnight Utah time) when I signed in to FamilySearch, I found a problem. When I changed the language to French, the Help Others link is missing.
Answers
-
Good morning @Charliece Hillery
Does the problem still exist? FamilySearch often pushes updates/repairs on Sunday night US time. Mondays can sometimes be problematic, but things usually settle down after a few hours.1 -
The problem is still there., but it only 7 hours since I noticed it.
0 -
It appears the problem is the length of the menu items. AIder d'autres personnes appears under Plus!
1 -
@Charliece Hillery You might try it again. I just switched my FS tab to French and it appears normally for me.
If it is still not working, you could try emptying your browser cache. If you need help with that, let us know what browser you use and we can provide some instructions.
0 -
@Charliece Hillery Does the problem still exist?
Could you post a screenshot of what you are seeing?
0 -
@FlyFisher53 and @LoveSunshine62
The issue will happen in any language at various points as the browser window becomes narrower. There are many factors, such as the particular browser, the font and other display settings in the browser, and of course the length of the translated text for the menu items. The FamilySearch menu system will adapt to all of these factors and make all the menu items available, although they might be rearranged to fit within the browser window.
Here's what @Charliece Hillery may have seen. Note that the Help Others option ("Aider d’autres personnes" in French) is still available, but in a narrower browser window, it is now under the More ("Plus" in French) menu:
So it sounds like everything is working as it should. But all of us who use FamilySearch should be aware that menus may adjust in various conditions, especially narrower browser windows, so that we still can locate all the items on the menus.
3
