System in unavailable to add an ancestor by ID?
I am trying to add a record of existing profiles by ID to an ancestor and it tells me that the system is currently unavailable. Anyone else having this issue?
Answers
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I haven't had any issues today, @April7099
If you want to share the PID (the profile identifying code), someone else can check, if you like.
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Hi, were you able to add the record of existing profiles to your ancestor?
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I have had the same behaviour a few times recently. From memory, it was my own fault, although I don't remember anything more than that it occurred when I was adding or editing a relationship. It wasn't through trying to add a relationship that already existed; those errors have their own specific messages. Maybe it was when I was trying to change a relationship type. In any case, the change was successful when I corrected my error. The message "System Unavailable" seemed to me to be inappropriate at the time.
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@April7099 A “system unavailable”. Or similar error on FamilySearch usually means the site is undergoing maintenance, experiencing high traffic, or there is a temporary server issue. It can also be caused by browser issues such as accumulated cache or cookies. I think this happens to all of us once in a while, but is usually quickly corrected. Here is a link that may help you.
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The error message "system is currently unavailable" will occur in the context of the original post, unless you refresh the page before adding the ID number.
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