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Why does, a Section, for My 2025 Contributions, appear on Home Page, of some; but, not others?

Jenny.B
Jenny.B ✭✭✭
March 19 edited March 19 in General Questions

Why does, a Section, for My 2025 Contributions, appear on Home Page, of some; but, not others?
Example User 1 = appears

image.png

Example User 2 = does not appear

image.png

Tried a number of Users.
Various, Browsers; and, Operating Systems, all up-to date, makes no difference.
Funny thing is, that when Logging In and Logging Out, for same User, the My 2025 Contributions, appeared on some occasion; and, did not appear on other occasions.
Something is amiss.

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Answers

  • sc woz
    sc woz mod
    March 21

    @Jenny.B I am unable to reproduce the issue you are having. I will pass it along up the line to see if we can get an answer.

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  • Jenny.B
    Jenny.B ✭✭✭
    March 21

    @sc woz
    Very hard to reproduce.
    Hit and Miss.
    Different User different appearance.
    Not a big problem, just unusual.
    Thank You for passing it along.

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  • Jenny.B
    Jenny.B ✭✭✭
    March 22 edited March 22

    @sc woz
    FYI
    Here is a twist.
    Same User as Example 1 above.
    But, a DIFFERENT Browser.
    Above FIRST was using Chrome.
    Below was using FireFox.
    In the example below, the Make Discoverers, which appeared above the Contributions, is missing!?

    image.png

    Strange.

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  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    March 23 edited March 23

    Just a general thought. I personally find it far easier to find what I want on my home page if I only expand a section when I want it, so it defaults to looking like this (UK, non-LDS):

    image.png

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  • sc woz
    sc woz mod
    March 23

    @Jenny.B Is it possible for you to provide the URL of both of your examples, and if possible, the PID#s, so the engineers can have a look at the exact pages to see the problem? It would assist them in getting closer to an answer to your question. Thank you

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  • Jenny.B
    Jenny.B ✭✭✭
    March 23

    @MandyShaw1
    Thanks; but, the Sections, were Automatic, Open by Default.
    Most Users, do not even know how, to Close them; and, they should not have too.
    It is, the different the appearance, for different Users; and, for the same User in different Browsers.
    They should be Standard for Users across the same Region.
    And, they should be the same, for the same User, across different Browsers.

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  • Jenny.B
    Jenny.B ✭✭✭
    March 23

    @sc woz
    The URL is the same for all: https://www.familysearch.org/en/home/portal/
    Many different Users, from Downunder ( ie. Australia ).

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