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When you try to drag the field to the proper place, the page freezes

System
System admin
March 12 in Get Involved
This discussion was created from comments split from: Full Name Review.
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Comments

  • JOHNSONVANSAGERS1
    JOHNSONVANSAGERS1 ✭
    March 10

    When using full name review and only the given name or surname is shown and you try to add additional fields, when you try to drag the field to the proper place, the page freezes , and you have to exit the page to resume using full name review. This started happening a couple of weeks ago. Am I doing something wrong?

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  • dancingintherain
    dancingintherain ✭✭✭
    March 12

    @JOHNSONVANSAGERS1 Thank you for reporting this problem. You are not doing anything wrong. This is an issue that has been reported a few times now. Sorry, it can be a bit frustrating. It has been reported and hopefully will be fixed soon. Thank you for your work on the full name review. Keep trying and keep reporting anything amiss with the program.

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  • dancingintherain
    dancingintherain ✭✭✭
    March 12

    @JOHNSONVANSAGERS1 Just letting you know we'll have a meeting with our team next week to discuss this issue. If you happen to be working on Full Name Review and come across the same problem, perhaps you could take a screenshot and add it to this conversation.

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  • JOHNSONVANSAGERS1
    JOHNSONVANSAGERS1 ✭
    April 8

    I have been doing Full Name Review for about a week now and it was been working just fine. Thank you for fixing the problem!

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  • dancingintherain
    dancingintherain ✭✭✭
    April 8

    @JOHNSONVANSAGERS1 Thank you for your service in Full Name Review. We are happy to give assistance.

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