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Importing Memories from gallery timing out

ElaineBessen
ElaineBessen ✭
March 12 edited March 12 in Memories

Whenever I import a Memory for sourcing, the time has become longer, like over a minute to load. That has been the norm for me for several months. Now it times out and have to restart, sometime several times. Anyone else having this problem?

Tagged:
  • memories-(photos-and-stories)
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Answers

  • AmberML1
    AmberML1 ✭✭✭✭
    March 12

    @ElaineBessen

    Insteresting….I'm hoping you can provide some additional details so the Memories Team can test out this problem.

    Consider providing details such as:

    -Are you uploading to your Gallery /or a Memory to a Person's Page / or as a Source / please explain your process.

    -How MANY memories are you uploading at once? / There is a known issue with trying to upload too many Memories at a single time.

    -Browser, operating system, etc / phone or computer.

    Thanks for helping us test this!

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