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I am a human

George Ezell Legge
George Ezell Legge ✭✭
March 5 in General Questions

Why am I getting this to prove I am a person before i can get into FS on my laptop in the center. This started about a month ago is getting old!

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  • George Ezell Legge
    George Ezell Legge ✭✭
    March 5
    0
  • sc woz
    sc woz mod
    March 5

    @George Ezell Legge Are you using a VPN? If so, turn it off while using FamilySearch.

    Make sure your browser is as up-to-date as possible. Clear out your cookies and cache every few weeks if you use it a lot. Use this to clear FamilySearch Cookies and Cache. If you need to clear all cookies and cache in your browser, look up how to do it for your browser, such as Chrome, Firefox, Edge, etc. I use Chrome, so these are the instructions to clear everything if needed: 

    Click the three-dot menu (⋮⋮⋮) in the top-right corner, select Delete browsing data (or More Tools > Clear Browsing Data). Select a time range (e.g., "All time"), check Cached images and files, then click Delete data. This may allow you to access items previously blocked. If nothing else, it is a good habit to get into, keeping your browser running efficiently. 

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