Catalogs, Records, Search.... not opening..... what's up?

StephenDespot

Any idea why these are not loading or working tonight?

Rebecca Christensen

Not working here either.

JulianBrown38

I am seeing errors when I try to open any hint in the Source Linker. Some give a timeout error after about 2 minutes:

504 Gateway Timeout ERROR

The request could not be satisfied.

Others immediately return an Internal server error.

This started happening at about 13:00 UTC.

I will flag this for moderator attention.

StephenDespot

Any record I have attached out there, no opening up. Any place where there's a catalog, not opening. Any specific catalogs bookmarked I go to for quick access are not opening. Getting errors like you are too. None of these work either.

SerraNola

FamilySearch is currently experiencing an outage across several apps and it is urgently being addressed. Thank you for your patience.

StephenDespot

SerraNola

OK. You know I was really happy lately that the site has been working incredibly well for the last 3 months. Let's hope it gets back up and running without having to make too many changes to how things have gone. Any idea on a time frame or should I just throw in the towel for tonight?

Hiram Bertoch

Thank you for letting us know that it is being worked on. Nightly routine disrupted, but I'll survive. :)

SerraNola

No updates yet. Sorry. I think I'm going to call it a night myself.

StephenDespot

OK. Good to know. I got some other things I can dive into on other sites outside of here for now.

Jenny.B

All
Related post

https://community.familysearch.org/en/discussion/185681/problems-trying-to-attach-sources-from-myheritage-to-familysearch-any-thoughts

For us, Downunder, is was around midday, Wednesday, 18 February 2026.
Working now.