Memories Gallery - Delete Memory option, "Keep the following in mind" message
It appears that a couple additional items should be added to the "Please keep the following in mind" message when one attempts to Delete Memory from the Memories Gallery; 1) "If a memory is part of a Memory Source, it will be removed from the source associated with the Person Profile it is attached to", and 2) "A deleted memory may or may not be removed from the Person Profile photo selected".
For new item 2 suggested (above), the Person Profile photo WAS NOT deleted/removed from the Person Profile portrait, but WAS deleted/removed from the Memories section in the Person Profile. I'm not sure why the photo was not removed from the Person Profile portrait, since it appears the link to any Person Profile photo would be to a photo included in the Memories Gallery (see photo below). Please explain. Thank you.
Answers
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and/or something like:
If a Memory image is being used as a Profile photo, it will remain so until "No portrait" is selected.
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@Nyx773 ... or it is replaced by another portrait.
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I'm at lost rite now kinda conpuzzled with the fact that y'all speak on memory sources and family group and things for how can a profile get deleted from a portrait mode make it make sense....
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@Nyx773 and @Alan E. Brown the verbiage for the Delete Message banner is not my main concern, it has more to do with the system processes, as follows: FACTS: 1) the Change Log recorded a Photo Detached on January 31, 2026; 2) a message was added to the Memory Source (see media insert below) and appears to suggest removing it (?) from the source; 3) the Change Log did not record a Photo Restored on January 31, 2026; 4) when the memory was restored in the Memories Gallery the memory WAS restored to the Memory Source, however, it WAS NOT restored to the Person Profile memories tab where it was before; and, finally, 5) the Profile photo was not removed and, as you suggested, the No Portrait option was not selected by the system. I have flagged the post, because it appears to need FamilySearch programming attention in order to resolve. Thanks for the suggestions.
@Laquita68 if you are not familiar with the Memories Gallery and Memory Sources then this post will not make sense, but thanks for trying to figure it out.
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@sc woz I believe it's more than a suggestion, it's actually a bug in the system that needs attention. I've stated the FACTS above, where attention appears to be needed, and hopefully that will help resolve the functionality problem that began with the Delete Memory process that is already in place. Let me know if more is needed.
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@Ottley BQ Although a portrait may have come from a Memory, the portraits are stored in a different storage system than Memories. A photo might also be uploaded as a portrait, completely independent of any Memory. But even if it came from a Memory, think of the portrait as a copy of the Memory, not as a dependent link to the Memory.
Once you understand this, you can see that the deletion of a Memory that may have been the original source for a portrait will have no effect on the portrait. The portrait will remain in place until it is replaced or removed. The way this works is intentional. It is documented in a help article that specifically addresses this situation: Why is a deleted photo showing as a portrait in Family Tree? This behavior is also documented in Can I remove a photo, story, document, or audio file from Memories?
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@Ottley BQ I will forward this to the higher-ups who can see what needs to be done. Hopefully, it can be fixed soon.
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@Ottley BQ How the process of restoring a deleted Memory works is not very well documented, but it has worked this way for as long as the Memories feature has been part of FamilySearch:
- When you delete a Memory that has been tagged to one or more persons in Family Tree, the tags associated with that Memory are also deleted. That will cause an entry to appear in the Change Log for each of those people indicating that the photo (or whatever kind of Memory it was) was detached from the person.
- When a Memory is restored from the Recently Deleted list in your Gallery, the action is labeled "Restore to My Memories." That is all that happens. There is no restoration of any tags. The Memory simply reappears in the My Memories section of your Gallery.
- Because there are no tags restored when the Memory is restored, there are no entries in the Change Log for any of the persons who previously were tagged in that Memory.
This last point explains what is happening; even though you expected the restored Memory to reappear in the Memories of the persons previously tagged, that has never been the way it works. Although that is the way it has worked for many years, it is not well documented (I don't see where it is documented at all) and it's probably not the way people expect it to work.
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Cheers to the excellent description regarding what is happening. I believe you have given the best information to help with this situation. @Ottley BQ , I will make sure to share with the Memories Team the notes above regarding better clarification when deleting Memories/Profile Images.
Thanks for sharing!
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@Alan E. Brown so in essence the Delete Memory "keep the following in mind" message for a Profile portrait should read, "A deleted memory used as Profile portrait will remain until it is replaced or removed."
It appears that the Memory Source message for a Delete Memory function would be worded as originally suggested. You mentioned no tags restored with the "Restore to My Memories" and that, "The Memory simply reappears in the My Memories section of your Gallery." Still confused about that a bit….
It appears that something further occurred to the memory in a Memory Source, other than it just appearing in the Gallery where a Memory Source is involved—for the example cited above, the restored memory did reappear in the Memory Source. Further, the message "deleted by its owner…" was removed (see below); the second part of that message I don't understand. It would seem that a notation in the Change Log would be prudent in this instance where sources are involved? Or, is there something about a Memory Source memory that I still need to know?
I apologize for all the questions; thanks for the explanations you've provided.
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@AmberML1 I presume what you mean by "share with the Memories Team the notes above regarding better clarification when deleting Memories/Profile Images", that will include a request to add the two Delete Memory explanation's (regarding "keep the following in mind" items) that have been mentioned? @Alan E. Brown focused mostly on the Portrait Profile and tagged memories, but not the memories used in a Memory Source (unless I'm missing something), which do not appear to be handled in the same manner as the Portrait Profile memories and are not tagged.
Please let me know the scope of the issue being shared with the Memories Team, so I understand what can be expected, e.g. update the article, add missing details to the Delete Memory popup, Change Log modifications, etc. Thanks for your review and help!
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