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Relationship not updating correctly on newly added ancestors

devonrowlandblake1
devonrowlandblake1 ✭✭
January 19 edited January 19 in Family Tree

I have noticed recently that when I add new generations of my ancestors and their children, my relationship to them does not update automatically. Sometimes it even takes several days. For example, when I go to the person who existed in FS, it shows they are my 6th-great grandparent, but when I go to the person I just added (e.g. their parent), it shows there is no relationship. I have only noticed this on newly added people that extend my line back, not on newly added descendants of my existing ancestors. Has anyone else run into this issue?

Tagged:
  • View relationship between to individuals
0

Answers

  • devonrowlandblake1
    devonrowlandblake1 ✭✭
    January 21

    I still don't know why it wasn't working, but when I deleted the relationship between my 6th-great-grandmother and her parents and then added it back, the relationship is now visible.

    0
  • MazyPutnam
    MazyPutnam ✭✭✭
    January 22

    @devonrowlandblake1 I’m really glad to hear it’s working for you today! If it acts up again, feel free to grab a few screenshots and share them here so we can take a closer look together.

    1
  • David Alan Webber
    David Alan Webber ✭✭✭
    January 25

    I wonder if we're looking at database update delays at times. I can't even imagine how big the databases for FS are now.

    0
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