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CAN NOT FIND MY ACCOUNT

Ronald4280
Ronald4280 ✭
December 22, 2025 edited December 22, 2025 in FamilySearch Account

MY HUSBAND RONALD'S ACCOUNT IS FINE, BUT WHEN I TRY TO FIND MINE, IT GOES DIRECTLY TO HIS TREE. WE HAVE DIFFERENT EMAILS BUT I DON'T KNOW HOW TO SOLVE THIS.

[name removed for privacy]

[email removed for privacy]

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Answers

  • ShelleWells
    ShelleWells mod
    December 22, 2025

    @Ronald4280 I'm sorry you are having problems signing in. I suggest contacting support. You can chat with them or call them.

    Mod note: Community is a public online forum. For your privacy, your question was edited to remove your contact information. Please see the Community Code of Conduct for more details. 

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