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Family search account issues

Chloe4585
Chloe4585 ✭
December 10, 2025 edited April 14 in General Questions

For some reason I have two accounts FrostCloud51 for the app and Tumbleweed345 for the browser and when I try to hook it up to wikitree watchlist it says the username password are wrong even though I just changed them so I know they're correct

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Answers

  • Wayland K Adams
    Wayland K Adams ✭✭✭✭✭
    December 10, 2025

    If you are still having issues, suggest you call the help line at 1-866-406-1830. Hours are 8am to 8 pm Monday through saturday and 1 pm to 8 pm on Sunday. Times are Mountain time.

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