Home› Ask a Question› FamilySearch Center

Question about printers at FamilySearch Center

System
System admin
September 11, 2025 in FamilySearch Center
This discussion was created from comments split from: How do I upload a photograph to my tree?.
0

Comments

  • Anna Davison1
    Anna Davison1 ✭
    September 11, 2025

    We have the Lexmark Printer wired into the FamilySearch computers.

    It's asking for the same information I use to log into FamilySearch, which I did before going to the printer.

    Why would it not take the same username and password?

    0
  • MazyPutnam
    MazyPutnam ✭✭✭
    November 2, 2025

    @Anna Davison1 It’s possible the printers are hooked up to a different system, which might explain why you’re being asked to log in again—just a security step to keep everything safe. I’ve noticed I’m having to sign in multiple times too, not just on FamilySearch, but pretty much across all apps and websites.

    0
  • Ken Richins - NA FSCS Specialty Lead
    Ken Richins - NA FSCS Specialty Lead ✭✭✭✭
    November 3, 2025

    The username and password MUST be the FamilySearch account username and password, NOT your Church account username and password.

    1
Clear
No Groups Found

Categories

  • All Categories
  • 45.1K Ask a Question
  • 3.7K General Questions
  • 612 FamilySearch Center
  • 6.9K Get Involved
  • 687 FamilySearch Account
  • 7K Family Tree
  • 5.6K Search
  • 1.1K Memories
  • 510 Other Languages
  • 68 Community News
  • Groups