Newspaper
Hello FamilySearch Storied team
When I go to Newspapers on Search menu. I need to log on Storied.
When I enter by Google account then he recognize me and write that:
Account Already Exists
It looks like an account has already been created using this email address. Please sign in using email and password in order to securely link these accounts.
I try to sign in but always the same respond.
Can you help to fix that ?
from Marcel 🙂
Best Answer
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I
Here is the respond from Customer Service of NewspaperArchive/Storied
Hello Marcel,
I would be happy to assist! Our record shows 2 different login method associated with email. Please verify which of the following methods to would like to keep as your signin.
- Continue with Google
- Email and Password
We will delete the other method and the issue will be corrected.
Thanks in advance,
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Answers
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@Marcel Blais If it recognizes your email address, click that you forgot your password and it will allow you to reset it. For me, it recognized my email from my Newspaper Archive subscription, but would not take the password.
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