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Editing Center Tools

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Bruchele Cleverly
Bruchele Cleverly ✭✭
May 19 edited May 19 in Social Groups

Is anyone else experiencing issues with editing "Center Details" in ""Center Tools".

Here is a screenshot of what I get when I click on " Center Details" .

Screenshot 2025-05-19 at 11.09.21 AM.png
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  • FamilySearch Centers
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  • TawniaJSmith
    TawniaJSmith ✭
    May 21 edited May 21

    I just checked for our center, and I get the same message. Sorry I'm not more help….

    Sidenote: my maiden name is (name removed) :)

    0
  • Ashlee C.
    Ashlee C. mod
    May 21

    @TawniaJSmith Mod note: Community is a public online forum. For your privacy, your post was edited to remove a name that is not part of your username. Please see the Community Code of Conduct for more details.

    0
  • bnajar
    bnajar ✭
    May 21

    Yes, I am having the same Center Tools access issue. Can not edit the hours etc.. (St Louis area)

    0
  • jbuckaroo
    jbuckaroo ✭✭
    May 26

    This is a known issue and has been referred to the proper department.

    0
  • bnajar
    bnajar ✭
    June 9

    Center Tools now works (can edit). Thanks FSC support!

    0
  • bnajar
    bnajar ✭
    June 11

    Center Tools isn't working again.

    0
  • Pamela Nunokawa
    Pamela Nunokawa ✭✭
    June 19

    Center Tools is working now on June 18.

    0
  • Pamela Nunokawa
    Pamela Nunokawa ✭✭
    July 3

    Center Tools is not updating. Edits can be made but they are not showing up on the public page, even after waiting a couple of days.

    0
  • DEBassett570314
    DEBassett570314 ✭
    July 3

    Call into FamilySearch Support @ 1-866-406-1830, option 5 to report the issue. I had the same issue and they corrected it within 24 hours.

    0
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