Why is the mail function not working in FamilySearch.org?
Why is the mail function (the white mail letter tag in the top right corner) not working in FamilySearch.org? It's working on some parts of the website, such as on the FamilySearch.org Catalog, but not on others, such as when I'm trying to do a search.
The family trees on FamilySearch.org no longer appear to be working either. I can't access them. Does anyone here know why? As well as the reason for the problem in the first paragraph here?
Thank you.
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For instance, when I try to click on Ernest Peronneau's profile here, I can't see anything:
https://www.familysearch.org/search/linker?ark=/ark:/61903/1:1:WHL3-13MM&id=GC7P-NMS&hinting=/tree/person/details/
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When it comes to the Family Tree portion on the settings of my FamilySearch.org account, all I see is blurry gray lines, without anything being written on them.
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This has already been going on for several months or so.
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DanielGonik Thank you for letting us know. We have escalated this to our IT team and will let you know when we hear an answer.
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Thank you very much, Susie!
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I have now also e-mailed familysearch.org support. I really do hope that I can finally get this issue solved and fixed!
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Now I can't log into my familysearch.org account at all. :( How come?
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@DanielGonik Thank you for your comment / question. Please see the free resources available by checking in with Online Genealogy Help or Genealogy Research Help to further your research. The forum at FamilySearch Community can also help provide valuable information and assistance.
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