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Source Box Problems: Sources attached to tree which were found via familysearch labs don't show up

DBTodd
DBTodd ✭
August 21, 2024 edited March 13 in Search

Hello. At the point the Artificial Intellig. experiment (familysearch labs) commenced, I began having difficulties with Sources Not Adding into my source box; so I would say attach a newly found source into the tree (and yes continued to check the box, do add to my sourcebox)— but then later if I wanted to see that source and add it elsewhere, it was nowhere to be found—this pattern continued so for months, none of these show up to me—am hoping they show up say somewhere else? I have used a workaround to copy the source entry and re-add that Copy into my source box but only used this a few times.

Could it be that I am maxed out somehow? Now I also seem to be locked out of viewing Collaborate at all, so my functionality has decreased. Thx.

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Answers

  • James F. Carroll
    James F. Carroll ✭✭✭
    October 9, 2024

    @DBTodd, has your issue persisted?

    From what you described, it seems that you are no longer able to add sources to your Source Box after attaching a source to a profile, like you were able to previously; is that correct?

    Can you please confirm by visiting your Source Box directly using the following link?

    https://www.familysearch.org/tree/sources/sourceBox

    We're here to help you.

    -jFc

    -1
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